You are no longer bound to your order, if you send back the products, in the original packaging, within two weeks after receiving. The cancelation must not be justified. The original packaged product can be returned (on our risk) with the cancelation in writing (an email beforehand is sufficent). You will have to accept the costs of shipping. Custom-made products are excluded from cancelation. It is sufficent to send back the cancelation and original packaged product within the time limit to the following address:
Sh-Ex Cloths e.K.
Please dont send any not prepaid postage, we can not accept these due to organizational problems. The right of withdrawal is restricted when the product is used, used by the customer, washed or warn. If washed, warn or not original packaged products are sent back, you have to pay compensation for the value (§361a BGB). Return postage pay by Customer.